FAQ

How Do I Place An Order? 

Once you find an item you would like to purchase, simply click the "Add to Cart" button in that product's description page. You can check the contents of your shopping cart at any time by clicking the "Cart" button at the top of the page. If you decide to remove an item from your cart, just click "Remove Item" located under the product you would like to remove. You can also adjust the quantity of any product in your shopping cart. To do this, use the + or – next to the quantity.  Assuming the quantity you have requested is available, you will now see the adjusted quantities as well as your new subtotal (if you enter a quantity that is greater than the quantity available, your purchase quantity will reflect the maximum quantity available). 

Payment and Shipping 

All of CTS Surplus orders are processed in the United States. Our shipping rates reflect if only shipping within the Continental United States, for other shipping rates and availability: Please contact a member of our sales office toll-free at 1-800-752-1905. Please note that credit cards will be charged only after an order has shipped from our warehouse, although an authorization will be obtained at the time the order is placed.

​Returns & Refunds

CTS Surplus does offer a 30 day money back item return policy. If you are not 100% satisfied, just return the item back to CTS Surplus, and we will refund the cost of the item.

PLEASE NOTE: The buyer is responsible for the return shipping cost.

Privacy Policy

We respect your privacy! Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned! 

Any information you give us will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or email us.